Regular and periodic preventive maintenance services for all systems across multiple locations.
AMC
Highly Specialized Annual Maintenance Services
Keep installed building automation, fire, and security systems reliable with scheduled preventive maintenance and round-the-clock technical support.
What AMC Covers
Core maintenance commitments for contracted systems across one or multiple locations.
A 24/7 expert technical support team to efficiently handle complaints and breakdown calls for all systems.
Professional check-lists, vital inventory management, and audit reports.
Service maintenance reports with feedback for continuous improvement.
AMC services include
Comprehensive AMC (CAMC) and Non-Comprehensive AMC (NAMC) for the lifecycle of building automation systems.
- Comprehensive AMC (CAMC)
- Non-Comprehensive AMC (NAMC)
- Preventive Maintenance Scheduling
- Breakdown Maintenance
- 24×7 Technical Support
- Remote Diagnostics
- System Health Audits
- Performance Reports
- Spare Parts Management
- Software Backup & Recovery
- Database Maintenance
- Service Reports
- Online AMC Ticket Portal
- SLA-Based Support
Scope of maintenance services
- Preventive Maintenance (PPM)
- Corrective Maintenance
- Breakdown Maintenance
- Predictive Maintenance
- Emergency Support
- Controller Backup & Restoration
- Software Updates & Upgrades
- Database Backup & Recovery
- Sensor Calibration
- Alarm & Trend Verification
- Performance Optimization
- Communication Network Troubleshooting
- Functional Performance Testing (FPT)
- Spare Parts Management
- Equipment Health Assessment
- Technical Support
Online Portal
AMC Ticket Portal
The online ticket portal is coming soon. Until then, use Contact Us for AMC tickets and enquiries. Planned portal capabilities:
- Customer LoginSecure portal access for active AMC customers to manage service activity online.
- Raise Service TicketSubmit breakdown or service requests against contracted sites and systems.
- Ticket StatusTrack open and closed tickets with clear status updates from the support team.
- Preventive Maintenance ScheduleView planned preventive maintenance visits aligned to your AMC calendar.
- Service HistoryReview past visits, complaints, and resolution records for each site.
- AMC ReportsAccess maintenance summaries and audit-oriented service documentation.
- Download ReportsDownload service and checklist reports for internal records and audits.
- Remote SupportReach the 24/7 technical support team for remote guidance on active systems.